Privacy Policy

ProTrade USA ("we," "us," "our") is committed to protecting the privacy of businesses, workers, and visitors who use our website and staffing services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy aligns with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC messaging requirements governing SMS communications.

When you submit a form (Workforce Request, Job Application, or Contact), we may collect:

• Full name, email address, and phone number
• Company name, state, and zip code
• Trade type, skill level, and experience details
• Project or staffing requirements you describe
• Consent records for SMS, calls, and email communications

By providing your phone number and checking the consent box on our forms, you expressly agree to receive automated, pre-recorded, and/or SMS text messages and phone calls from ProTrade USA or on our behalf regarding your inquiry, application, or staffing services.

Message and data rates may apply. Message frequency varies based on your engagement (typically 1–10 messages per month). Standard communication types include application status updates, scheduling confirmations, job opportunity alerts, and follow-up inquiries about your workforce needs.

To opt out at any time, reply STOP to any message or text STOP to our sending number. For help, reply HELP. You may also email parker@protradeusa.com or call (336) 420-4897 with opt-out requests. Opting out of SMS does not affect other communications you have requested (email, calls).

Consent is not a condition of any purchase or service. You may revoke consent at any time without affecting your ability to use our website or submit forms; revocation will simply end SMS/call follow-ups until you provide consent again.

We use the information you provide to:

• Respond to staffing and consultation requests
• Process job applications and verify qualifications
• Schedule interviews and coordinate placements
• Share updates, alerts, and hiring opportunities
• Synchronize lead data with our CRM (GoHighLevel) for follow-up
• Comply with legal, safety, and employment obligations

We do not sell your personal information. We may share it with service providers that help us operate (CRM, payroll, compliance, and communications platforms), with contractors and partners placing you on assignments, and when required by law. Our use of GoHighLevel for contact and SMS management is governed by their respective terms and privacy practices.

We retain lead and application information for as long as needed to provide our services and comply with employment and safety regulations. You may request deletion of your data by emailing parker@protradeusa.com.

Depending on your state of residence, you may have rights to access, correct, delete, or restrict processing of your personal information, and to opt out of marketing communications or the "sale/sharing" of personal information. To exercise these rights, contact us using the details below.

You may withdraw SMS consent at any time by replying STOP to any message.

Our services are intended for individuals 18 years and older. We do not knowingly collect information from minors.

We may update this Privacy Policy as our services evolve. Material changes to SMS consent will only apply prospectively and require renewed consent where appropriate. The "last updated" date above reflects the most recent revision.

ProTrade USA, 5247 Fox Hunt Drive Ste. A, Greensboro, NC 27407. Phone: (336) 420-4897. Email: parker@protradeusa.com.